If you have been
- to Wuhan or Hubei Province in China in the last 14 days - even if you do not have symptoms
- to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath
- to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath
- in close contact with someone with confirmed Coronavirus
Call NHS 111
Do not come in to the surgery or go to the hospital / community pharmacy
Stay indoors and avoid close contact with other people
If you have not been at risk of contact with Coronavirus but have symptoms of cough, fever or shortness of breath, please ask for a telephone appointment. Please do not come in to the surgery unless asked to do so by a member of the practice team.
Further information on Coronavirus is available at:
The NHS Friends and Family Test
The practice wants to ensure that your experience of the care and treatment we provide is consistently the best possible. To help us achieve this we would like your anonymous feedback via the NHS Friends and Family Test which asks whether you would recommend us to your friends and family.
You may provide this feedback as often as you choose and use the opportunity to comment on your experience of any aspect of care provided by our Doctors, Nurses, HCAs, Receptionists and Administrators as well as our on-line services and information displays.
Please click here to complete our Friends and Family Test
Thank you to all patients who have already taken the time to complete the Friends and Family questionnaire.
Your anonymous feedback is valuable to the practice. All comments are noted and discussed with the practice team as part of our commitment to improve the care we provide.
“How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”
In January 20 you responded:
Neither Likely or Unlikely
Please contribute to this valuable feedback by completing a questionnaire today.
The Newhaven Advice Hub & Information Centre
Provided by SCDA, this centre is staffed by a friendly team of both paid staff and volunteers. Their mission is to give the people of Lewes District, independent and specialist advice and information, and signposting to local services.
They can provide:
- Access to advice about benefits, debt and housing
- Information and contacts to services in your area like charities and helpful organisations
- Individual support for those who need help understanding forms, letters and using the telephone and internet
The Newhaven Advice Hub & Information Centre is part of the Big Lottery funded Lewes District Advice Partnership.
Please contact the Information Centre Monday – Friday between 10am – 4pm on 01273 517375, or email email@example.com to arrange a session with a specialist advisor or volunteer by appointment only.
Are you a carer or looking after someone? A friend, neighbour or family member? You might be an unpaid carer.
Need help and support? Want to know what's out there to help? Want someone to talk to who understands?
Care for the Carers Support Worker are here to offer information and advice to all Carers. They work closely with voluntary and statutory organisations so they can get you the help you need.
Please phone Care for the Carers on 01323 738390 to book an appointment in one the clinics taking place at the practice on the second Tuesday of every month.
For more information about what support Care for the Carers can provide please go the website.
Phone number: 01323 404600
One You East Sussex
We can help you get back to a healthier you, and support you to make simple changes towards a longer and happier life. We will provide tools, motivational support and encouragement every step of the way, to help improve your health right away.
Stop smoking, start living. We can help you kick the habit for good. In fact, you are four times more likely to quit with our help, compared to going ‘cold turkey’ or going it alone!
Fed up with fad diets? Let us show you how to lose weight for good! What you eat, and how much, is so important for your health and your waistline. Choosing healthier foods is easier than you might think!
Move more, sit less! Small changes to your day can make a big difference. Our Health Coaches have the specialist knowledge and experience to advise and guide you each step of the way, changing bad habits and showing you how to lose weight for good.
How are you getting to the surgery?
Community Navigator Service - Age UK East Sussex
The Age UK East Sussex Community Navigator based at Quayside Medical Practice can offer support & information on local services for patients aged 50 or over.
If you are
- managing a long-term health condition
- responsible for looking after a family member/close friend
- having concerns about housing or finances
- or are finding it more difficult to do the things you enjoy
Speak to your GP or Nurse about being referred for support.
Clinic appointments are available on Tuesdays. The Community Navigator can meet with you for up to four sessions, here at the Practice.