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Proposed Relocation of Quayside Medical Practice and Chapel Street Surgery

Quayside Medical Practice and Chapel Street Surgery in Newhaven are proposing to relocate to two new facilities in Newhaven Square.

This would ensure both practices can provide improved services and can continue to provide the best possible care to patients of Newhaven.

Under the proposal, Quayside Medical Practice would move to 10 Newhaven Square, the building previously occupied by the Co-op and Chapel Street Surgery would move to 5-8 Newhaven Square, the unit formerly occupied by Peacocks.

Both new locations are approximately 320 metres and within a 3 minute walk from the current premises in Chapel Street.

If the proposal and plans go ahead, patients do not need to do anything and will remain registered with their current practice.

Patients at Quayside Medical Practice and Chapel Street Surgery will still have appointments with the same team of GPs and clinicians as they do now, but will access care at a new, more accessible, location that is better equipped for the purpose of providing modern healthcare.

The new surgeries would enable the practices to provide better healthcare facilities for patients including; more consultation and treatment rooms, an improved waiting area, flexible community space and ample parking.

As part of this plan, Quayside Medical Practice is working closely with Chapel Street Surgery, NHS Sussex and Wave Leisure to develop a Newhaven Health Hub, where patients and members of the community can benefit from accessing some shared healthcare services, and be close to the wellbeing services offered at the leisure centre.

Questions and suggestions

If patients or members of the community have suggestions or questions about the proposed changes, some may be answered in the Frequently Asked Questions (FAQs) displayed on the practice websites.

If you would like to share your views, please complete the survey by using this link:

Alternatively, you may ask for a printed copy to complete at reception.

Relocation Proposal FAQs

Flu Vaccination 22/23 - It is not too late to get yours at the surgery

With the continued risk of seasonal flu and COVID-19 co-circulating this winter, UK Health Security Agency are advising that this year's Flu immunisation programme will be absolutely essential to protect vulnerable people and support the resilience of the healthcare system. The programme for this year has been expanded again to include all patients aged 50 - 64 years old.

Our nursing team are continuing to offer Flu vaccinations during normal surgeries. If you are eligible for a Flu vaccination, please ask reception to book an appointment for you. If you are booking by telephone, please ring after 10.30am.

Protecting our Patients and Staff

All patients entering the waiting room whether to speak with reception or to see a clinician are kindly asked to wear a face covering to minimise the risk of infection transmission. 

Scarlet Fever / Strep A - UKHSA Advice for Parents and Carers

Scarlet fever, or ‘Strep A’, is caused by bacteria called group A streptococci (strep).

Scarlet fever is usually a mild illness, but it is highly infectious. Therefore, look out for symptoms in your child, which include a sore throat, headache, and fever, along with a fine, pinkish or red body rash with a sandpapery feel.

On darker skin, the rash can be more difficult to detect visually, but will have a sandpapery feel.

Contact NHS 111 or your GP practice if you suspect your child has scarlet fever, because early treatment of scarlet fever with antibiotics is important to reduce the risk of complications such as pneumonia.

If your child has scarlet fever, keep them at home until at least 24 hours after the start of antibiotic treatment to avoid spreading the infection to others.

In very rare occasions, the bacteria can get into the bloodstream and cause an illness called invasive Group A strep (iGAS). While still uncommon, there has been an increase in invasive Group A strep cases this year, particularly in children under 10, and sadly a small number of deaths which are being investigated.

It is important to mention that there are lots of viruses that cause sore throats, colds and coughs this time of year. In most cases, these infections will be a mild illness and can be treated at home. These should resolve without medical intervention. If you do need advice, your community pharmacy is a great first port of call for minor health issues. However, children can on occasion develop a bacterial infection on top of a virus and that can make them more unwell.

As a parent, if you feel that your child seems seriously unwell, you should trust your own judgement.

Contact NHS 111 or your GP practice if:

  • your child is getting worse
  • your child is feeding or eating much less than normal
  • your child has had a dry nappy for 12 hours or more or shows other signs of dehydration
  • your baby is under 3 months and has a temperature of 38°C, or is older than 3 months and has a temperature of 39°C or higher
  • your baby feels hotter than usual when you touch their back or chest, or feels sweaty
  • your child is very tired or irritable.

Call 999 if:

  • your child is having difficulty breathing – you may notice grunting noises or their tummy sucking under their ribs
  • there are pauses when your child breathes
  • your child’s skin, tongue or lips are blue
  • your child is floppy and will not wake up or stay awake.

Good hand and respiratory hygiene are important for stopping the spread of many bugs. By teaching your child how to wash their hands properly with soap for 20 seconds, using a tissue to catch coughs and sneezes, and keeping away from others when feeling unwell, they will be able to reduce the risk of picking up or spreading infections.

Help Us Help You - NHS Sussex Communication to Patients

Help Us Help You…make the right choice

We all have a part to play in making sure everyone gets the support and care they need this winter. You can #HelpUsHelpYou by making the right choice when you need help from the NHS. Find out what services are available to you:

If you need help from the NHS this winter, we’re here for you. Please #HelpUsHelpYou by thinking about the different services available to make sure you get the right care, first time.

If you have an urgent health concern that's worrying you, #HelpUsHelpYou by knowing the right service for your need. We've got information about all of our local health services in Sussex that can help you this winter on our website:

If you need help from the NHS, please #HelpUsHelpYou and make the right choice. Hangover? You can look after yourself at home. Upset stomach? A local pharmacy can help. Minor Injuries Units can treat fractures and sprains. Save A&E for emergencies only.

Certain minor conditions are more common during winter, such as coughs and colds. In most cases, these can be treated at home with rest, plenty of fluids and over-the-counter treatments recommended by a pharmacist. #HelpUsHelpYou

#HelpUsHelpYou by stocking up your medicine cabinet so you can treat coughs, colds and other minor illnesses at home this winter. Speak to a pharmacist for advice on what you might need.

Your local pharmacist can do much more than process prescriptions. They are healthcare experts who can offer advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains. #HelpUsHelpYou

For expert health advice on the high street, visit your local pharmacy. Many community pharmacies are open late and at weekends, and offer a private room for discreet consultations. #HelpUsHelpYou

Need medical help but not sure where to go? #HelpUsHelpYou by calling NHS 111 or going online to It’s available 24/7, 365 days a year.

If something in your body doesn’t feel right and you don’t think it can wait for an appointment with your GP, call 111 or visit for advice on what to do and where to go. #HelpUsHelpYou

If you need urgent care but it’s not an emergency, visit an Urgent Treatment Centre or Minor Injuries Unit. Find your nearest service and what you should visit for: #HelpUsHelpYou

Bumped your head or grazed your knee and need to get it seen to? Did you know you can be seen at a Minor Injuries Unit or Urgent Treatment Centre for minor head injuries, cuts, grazes and more? #HelpUsHelpYou

We expect the demand on NHS services this winter to be higher than ever. #HelpUsHelpYou by making the right choice if you need our help, so we can make sure you get the right care, as quickly as possible.

Winter is a particularly busy time for the NHS. Certain viruses such as flu thrive in the winter months and cold weather can make existing conditions worse. If you need our help, make sure you know what services are available to you: #HelpUsHelpYou

Health News from the BBC and the NHS

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