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Practice Management

Karen Ford (Practice Business Manager) 

Our Practice Business Manager is responsible for all aspects of the daily operational management of the Practice and has a strategic role in the ongoing development of the Practice. These responsibilities include the quality of service and care provided to you.

If you have any queries, suggestions or complaints, please ask to speak or write to Karen; she is here to help you.

Administration

Our professional team of administrators provide both front facing services and back office functions which are vital to the smooth running of the Practice and our delivery of high quality patient care. The team comprises:

  • Patient Services Co-ordinator - Carol Morris
  • Business Services Co-ordinator - Shirley Warren
  • Clinical Data Quality Co-ordinator - Lesley Mclean
  • Clinical Administrators Team Leader - Mandy Smith 
  • Reception Team Leader - Hilary Gravenor
  • Receptionists
  • Medical Secretaries 
  • Clinical Data Administrators

 

The individual members of the team work a variety of shift patterns to provide full cover across all surgeries. They are all here to help you.

 

The Practice is further supported by our team of cleaners. 

 
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