Repeat Prescriptions

Please kindly note that for medico-legal reasons,  repeat prescription requests cannot be accepted by telephone.

Why not request your repeat prescriptions quickly and easily online  by clicking on the Online Service - Patient Access tab above? 

Alternatively download the NHS app from your devices app store where you can order your repeat prescription as well as find lots of other useful information. Click here for more details.

You can also email sxicb-esx.quaysideprescriptions@nhs.net  to request your repeat prescription.

NHS Sussex- how to order repeat prescriptions

If you prefer using a paper request, please post it in the Prescription box in the entrance foyer - the box is emptied regularly during the day, so there is no need to queue at reception.

Please allow a minimum of 2 complete working days for your prescription to be processed - if there is a query with your request it may take longer.

Please also remember to allow extra time for weekends and Public Holidays as requests should not be made to the Out of Hours service or A&E departments.

Urgent on the day prescriptions will only be issued at the Doctor's discretion and you will be asked to complete a form for the request to be processed.

Repeat prescriptions are sent electronically to your nominated pharmacy- please tell us the name of your pharmacy. If you wish to change your nomination, just let us know your new choice and we will update it. Alternatively you can asked your new pharmacy to update it for you.

Your medication will be reviewed at regular intervals by the doctor, and from time to time you may be asked to make an appointment for this purpose. Please check your repeat prescription slip to see if the doctor has included a message for you.

Online Service - Repeat Prescriptions

Applying for access to our online repeat prescription service is easy. Simply complete the form below and hand it to our reception team. Your online registration information will include your user code for Patient Access which will be unique to your patient record. You will not be able to use this code to book/cancel appointments or order repeat prescriptions for any other patient. You can choose to receive your registration information by email or by collection from reception (5 working days after submission of application).

Online Access Application Form

Click here to order your repeat prescription online

The Practice reserves the right to withdraw this access if this service is used inappropriately.

Unwanted Prescription Items

All Practices are being asked to manage their Prescribing Costs so as to support the financial pressures on the NHS.   

The Practice is aware that patients may often have their prescription dispensed by the pharmacist but choose not to use the medication. This medication is then wasted, however the cost of it is still charged.

If you are provided with a prescription item that you do not intend to use please ask the doctor or the pharmacist to cancel it.

Please help us minimise waste so as to maximise resources for all patients.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

If you live with a long term condition you could save money on your prescriptions

If you are on a low income, or pay for more than three prescription items in three months, or 11 items in 12 months, you could save money on your prescriptions.

A Prescription Prepayment Certificate covers all NHS prescriptions for a set pre-paid price, or spread over 10 direct debit payments.

People on a low income could be entitled to help with costs or free prescriptions through the low income scheme, depending on your circumstances.

You can check if you?re eligible for free prescriptions at www.nhsbsa.nhs.uk/check or find out more about the Prescription Prepayment Certificates at www.nhsbsa.nhs.uk/ppc

Electronic Prescription Service

If you have not already done so, please nominate the pharmacy you would like your prescription to be sent to electronically to. 

The practice is now able to produce and transmit a prescription to a pharmacy you have nominated. This removes the need to produce a paper prescription. 

The Electronic Prescription Service (EPS) enables you to collect your medications from a pharmacy at a location convenient to you; it could be near your work place, for example.

You can apply to use this service by simply completing our: 

Electronic Prescribing Pharmacy Nomination Form and return it to the surgery.

You can also register for this service at your preferred pharmacy and they will notify us of your registered nomination.

If you have already nominated a pharmacy please remember your prescriptions will automatically be sent to the pharmacy unless you ask us to do otherwise. You may check your pharmacy nomination at reception to ensure your preference has not changed since completing your EPS registration form.

For more information please read: EPS Patient Fact Sheet